We have been working on this for sometime, we have made support totally virtual. Our service has grown to well over 20,000+ subscribers it has become too much for our staff to handle. To keep the service cost effective we have moved towards a self-serve platform.
Our KnowledgeBase is software which captures knowledge, which can be used to solve problems. It is a well-organized database which allows the user to perform semantic and logical searches to come up with answers to their problems.
This will give our tech's more time to work on the service to make it better for you.
Just type your question into the search field of the knowledgebase and it will give you
a few answers to choose from. No more waiting for support to get back to you.
Get the answers you need right away.
