Dear Valued Customers,
We hope this announcement finds you well and enjoying our streaming service. We would like to take this opportunity to provide some important information regarding the optimal setup for accessing our service.
While our streaming service is compatible with various devices, including Apple products, Roku, PCs, Macs, and Smart TVs, we want to emphasize that these devices may not offer the optimum experience. We do not recommend or endorse their use for our service.
To ensure the best possible streaming experience, we highly recommend utilizing an Android device equipped with one of our dedicated apps. This setup, when coupled with an Ethernet connection or a robust Wi-Fi connection, provides the ideal conditions for seamless streaming.
Using an Android device with our app offers several advantages, such as optimized compatibility, enhanced performance, and access to all the features and functionalities of our service. Additionally, a stable Ethernet connection or a reliable Wi-Fi network helps minimize buffering and ensures a smoother streaming experience.
While other devices may be compatible, they may not offer the same level of performance and reliability that we strive to deliver. Therefore, we urge you to consider using an Android device with our app for the best results.
Please note that using devices other than our recommended setup is entirely at your own risk and comfort level. We understand that some customers may prefer to use their existing devices, and we respect that choice. However, we want to ensure that you are aware of the potential limitations and variations in performance that may arise.
Our customer support team is available to assist you in case you encounter any difficulties or require guidance regarding the recommended setup. We are here to help you make the most of our streaming service and ensure your satisfaction.
Thank you for your understanding and cooperation in following our recommended streaming device and setup guidelines. We appreciate your continued support, and we remain committed to providing you with an exceptional streaming experience.
Best regards,
Support
