Support Ticket Overview - December 2023
We are pleased to present an overview of our support ticket performance for the month of December 2023. At Choice1, we prioritize providing timely and effective solutions to our valued customers. Here's a snapshot of our support ticket metrics:
Key Metrics:
Response Times:
Ticket Submission Timeframe:
Very low based on over 10K customers.. Less than 1% ever have a problem most tickets answered within 1 hour
