Knowledgebase - CHOICE1 ENTERTAINMENT

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After I purchase my subscription, what happens next? As soon you place an order automatically you receive an email confirming your order. Within 1- 24...

Does the service ever go down? we have a rating of 99% up time, however like any other service sometimes we need to update, back...

How long is your Subscription Our subscription is on a monthly service. No contract. Cancel anytime. You can order your...

Several providers are not working/blank screen, why? We can not promise all channels are working properly due to your Internet speed and other tech...

What are your hours? Monday: 8am-8pm Tuesday: 8am-8pm Wednesday:8am-8pm Thursday:8am-8pm...

What devices is your service compatible with? We are compatible with:Mag Boxes (250, 254, etc)Dreamlink (T1, T1+, etc), Andriod Devices,...

What is the required internet speed? A minimum of 25 mbps is recommended, however people with 10 mbps even 5 mbps have reported no...

Why are my channels not working? guaranteed you 99.9% availability/uptime over the course of a year. We strive to provide you a...

Why can't I buy bigger packages Using PayPal? All other subscriptions will be subject to approval from Support, this is to prevent PayPal...

Wi-Fi or Ethernet? We always recommend that you connect your device to Ethernet over Wi-Fi but it will work on both.

Will my subscription be blocked/suspended? We monitor every account and if we think it is being misused we will suspend it. If you cancel...

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